Returns & Exchanges
At Victory Wooden Puzzles, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a 30-day return window for all unused and unworn fashion items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original box with all tags attached, ensuring the puzzle-inspired garment remains in pristine condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing